To maintain the quality and reliability of our marketplace, every manual uploaded to emanuals.com undergoes a review before going live. If a manual does not meet our standards, it may be rejected with feedback for correction.

Below are the most common reasons manuals are declined, along with guidance to help you avoid issues during submission.

1. Poor Scan or Image Quality

Manuals may be rejected if pages are:

• Blurry or pixelated

• Too dark or too light

• Cropped, skewed or incomplete

• Too low in resolution to zoom or read easily

All content must be sharp, clear and professionally presented.

2. Missing or Incomplete Content

We cannot accept manuals that lack:

• Wiring diagrams

• Key procedures (engine, gearbox, brakes, suspension)

• Technical specifications or torque settings

• Chapters or sections referenced in the index

Customers rely on full coverage, so incomplete manuals will be rejected.

3. Incorrect Model or Year Coverage

Manuals will be declined if the content does not match the listing’s:

• Make and model

• Year range

• Engine codes

• Trim or variant

• Region (EU, US, AUS, etc.)

Accurate coverage is essential for customer trust and refunds prevention.

4. Copyright or Licensing Issues

A manual cannot be published if:

• You do not have the rights to distribute it

• The content includes copyrighted material without permission

• The manual originates from an unverified or unauthorised source

All sellers must have appropriate distribution rights.

5. Obstructive Watermarks

Watermarks that block or obscure important information will cause immediate rejection.

Examples include watermarks covering:

• Wiring diagrams

• Step-by-step procedures

• Tables or specifications

Subtle, non-intrusive watermarks may be accepted.

6. Unsupported or Unusable File Formats

Manuals may be rejected if:

• Files cannot be opened on standard operating systems

• OVA or ZIP files are damaged or incomplete

• PDFs are encrypted without a password provided

• The format is non-standard without clear instructions

Always ensure files open cleanly on both Windows and Mac before uploading.

7. Poor Organisation or Confusing File Structure

We may decline manuals that contain:

• Random file naming

• Disorganised folder structures

• Scattered page order

• Duplicate or missing files

Files must be easy for the customer to navigate.

8. Excessive or Irrelevant Content

A manual may be rejected if:

• It contains unrelated models mixed together

• It includes unnecessary duplicate versions

• Large portions of the content do not apply to the described vehicle

Listings must match the actual coverage provided.

9. Corrupted or Damaged Files

If a file:

• Fails to open

• Triggers errors

• Contains missing pages

• Has broken hyperlinks

It will be rejected until corrected.

Need assistance?

If your manual is rejected, our review team will provide specific feedback so you can adjust and re-upload.

We’re here to help ensure your manuals meet our marketplace standards and deliver a great customer experience.